Interviewer Training

The Survey Research Program relies on a pool of experienced interviewers for telephone and in-person surveys.  These include both undergraduate and graduate students, as well as non-students, under the management of senior fieldwork supervisors.  Interviewers are trained in general and project-specific interviewing techniques, such as maintaining objectivity, reading questions as written, and securing respondent cooperation.

Training involves:

  • lectures
  • written hand-outs
  • video instruction
  • role-playing

Interviewers are continuously monitored during data collection for quality assurance, and periodic re-training sessions occur as necessary.  Fieldwork supervisors and senior staff members assigned to a particular project meet on a regular basis to discuss any problems or issues that may arise.

SRP can also provide interviewers and/or interviewer training for non-UCSUR studies.